INTRODUCTION
This website, the Grand Seiko online store ("the Site"), is operated by Grand Seiko Europe S.A.S. (Grand Seiko Boutique Vendôme).
Before using our Site, please read the Terms of Use ("Terms of Use") below carefully.
By using this Site, you agree to abide by these Terms of Use. ("you" or "your" refers to users of the Site and, in the case of minors, their parents or guardians).
These Terms of Use may be amended from time to time without notice.
Please refer to the most recent version.
ARTICLE 1: SCOPE OF THE TERMS OF USE
The Terms of Use apply to all interactions on the Site between the Company and customers who use the Site ("Customers").
ARTICLE 2: CONCLUSION OF A SALES CONTRACT
On the Site, a sales contract is defined as concluded when you click on the "ORDER" button and receive an "order confirmation" e-mail.
If you select "Pick Up in Store" as your delivery method at the time of purchase, we will send you a "Your order is available in store" e-mail to notify you. If you select "Delivery to specified address" as your delivery method at the time of purchase, we will send you a "Your order is being shipped" email as soon as the product is shipped.
However, there may be times when we are unable to deliver the product on the specified date due to a delivery delay. In this case, we will contact you by phone or e-mail.
ARTICLE 3: DELIVERY NOTE AND RECEIPT
A delivery note is attached to the product you order.
If the delivery address is different from the billing address and you do not wish to include the delivery note with the package, please indicate this in the "Special Instructions" section of the final payment page.
If you would like a receipt, please indicate this under "Special Instructions" on the final checkout page. If the product is delivered to you personally, a receipt will be included with the product. If the shipping address is different from the billing address, a receipt will be sent separately.
Please retain the "Order Confirmation" sent by the Site as proof of order details.
SECTION 4: RETURNS AND EXCHANGES
Please refer to "Cancellation / Return / Exchange" in the "Legal Notices".
ARTICLE 5 : PRICE
The unit price and the price including all taxes are displayed.
ARTICLE 6 : PAYMENT
Payments can only be made by credit card.
ARTICLE 7 : PAYMENT BY CREDIT CARD
For details concerning payment by credit card, please consult the "Payment Method" section of the "User Manual".
ARTICLE 8: COOKIES
For your information, this site uses cookies and temporarily stores information on your browser.
Please note that if you set your computer to disable cookies, the shopping service (the purchasing process on our Site) and certain other services will not be available.
ARTICLE 9: BASIC PRIVACY POLICY
See "Privacy Policy".
ARTICLE 10: DISCLAIMER OF LIABILITY
The Company disclaims any and all liability for the following:
(1) Any loss or damage arising from reasons not attributable to the Company, such as an omission, typing error in the e-mail address or illegible truncated characters in the data provided by the Customer
(2) Any loss or damage incurred by the Client in connection with its system, whether hardware or software, arising from the use of this Site
(3) Security of SSL encryption technology, which is the security technology used on the Site to encrypt data, in particular for pages involving the input of personal data
ARTICLE 11 : ALL RIGHTS RESERVED
All copyrights, trademarks and other intellectual property rights in the images, designs, etc. published on the Site are owned by Seiko Watch Corporation or their rightful owners, and Customers agree not to infringe upon such rights.
ARTICLE 12: COMPLIANCE ISSUES
Customers agree not to use any product-related information provided on the Site for any purpose other than private use.
(1) Any act that violates or may violate the intellectual property rights, such as copyrights and trademarks, the right to image, privacy or any other rights of other Customers, third parties or the Company
(2) In addition to the preceding paragraph, any act that results or may result in disadvantage or damage to other Clients, third parties or the Company
(3) Any act contrary or likely to be contrary to public order and morality, or any act providing information contrary to public order and morality to other Clients or third parties
(4) Any act using or providing malicious programs, such as computer viruses, through or in connection with the Site
(5) Any act that violates or may violate any laws or regulations
(6) Any act deemed inappropriate by the Company
ARTICLE 13: SUSPENSION OR DISCONTINUANCE OF SERVICES
The Company may, in its sole discretion and without prior notice, suspend or discontinue the operation of all or any part of its services if any of the following occur:
(1) In the event of a natural disaster or other emergency that may make it difficult to use and operate the Site
(2) In the event of regular or emergency maintenance of equipment installed or managed by the Company in connection with the Site
(3) In case of difficulty in providing the services of the Site to the Clients, for example in case of anomalies, malfunctions or breakdowns of the equipment installed or managed by the Company
(4) If the Company considers that it is unavoidable
The Company declines all responsibility for any loss or damage incurred by the Clients resulting from the suspension or interruption of services on the Site for any reason whatsoever.
ARTICLE 14: REVISION OF THE CONDITIONS
These Terms of Use are subject to change without notice.
Details of any changes will be posted on this Site and Customer approval is deemed to have been obtained by notification.
ARTICLE 15: APPLICABLE LAW AND JURISDICTION
These Terms of Use are governed by the laws of the European Union.
In the event of a dispute between Customers and the Company concerning the Site or the Terms of Use, the regional court of Paris shall have sole jurisdiction.
TERMS OF MEMBERSHIP
INTRODUCTION
This website, the Grand Seiko online store ("the Site"), is operated by Grand Seiko Europe S.A.S. (Grand Seiko Boutique Vendôme).
Before using our Site, please read the Terms of Use (the "Terms of Use") below carefully.
By using this Site, you agree to abide by these Terms of Membership. ("you" or "your" refers to users of the Site and, in the case of minors, their parents or guardians).
These Terms of Membership may be amended from time to time without notice.
Please refer to the most recent version.
SECTION 1: SCOPE OF MEMBERSHIP TERMS
The Membership Terms apply to all interactions on the Site between the Company and members registered as such on the Site ("Members").
ARTICLE 2: DEFINITION OF MEMBERSHIP
Members" as defined in the Membership Terms are those customers that the Company accepts as "Members" upon completion of the membership procedures so that they may use the shopping services, etc. on the Site.
ARTICLE 3: MEMBERSHIP
Subject to the provisions of Article 10 "Exclusion of Members" of the Membership Terms, membership shall remain valid as long as the Member does not terminate its membership.
ARTICLE 4: MEMBERSHIP
(1) Click on the "My Account" button at the top of the Site page.
(2) After entering the required information, please read the "Terms of Membership" and the "Privacy Policy". Then check the "I have read and agree to the Membership Terms and Privacy Policy" box.
(3) After clicking on the "Register" button, you will receive a "Registration Notification" email.
(4) Click the "CONFIRM REGISTRATION" button within 24 hours after receiving the email.
【Attention】
Your password is a very important information for your identification. Members should manage it strictly and not share it with third parties.
If your entered email address has already been used, you cannot register as a Member.
We cannot accept a double registration for the same customer.
We use your e-mail address to send you e-mails such as "order confirmation", "your Grand Seiko watch can be picked up", "information about Grand Seiko", etc. In addition, we may contact you by e-mail regarding your order, etc.
ARTICLE 5: LOGIN ID AND PASSWORD
This site uses your e-mail address as your login ID.
You can set your own password.
Only you can use your password. You are not allowed to lend or transfer it to anyone.
You are responsible for managing your login ID and password at your own risk.
We will not be liable for any loss or damage arising from the unintended use of your Login ID and password by you or any third party.
If you forget your password, please follow the steps below.
(1) Click on the "My Account" button at the top of the Site page.
(2) Click the "Forgot your password?" button on the login page.
(3) Enter your email address and click the "Submit" button and you will receive a "password reset notification" email.
(4) After clicking the "Reset my password" button in the email, set a new password.
◎ We cannot answer your questions by phone or email to prevent prohibited use.
ARTICLE 6: BENEFITS OF MEMBERSHIP
Once registered as a Member, you will enjoy the following benefits:
- Automatic filling in of basic data
The registered name and delivery address can be displayed automatically on the payment page.
- Order history
You can view your past orders over the last 2 years. Any orders placed without being logged in as a member are not saved in the history.
- Address book
The delivery data is saved in the "Address Book". The saved data can be edited directly from "Address Book" in "My Account".
◎ If you are not registered as a member, or if you are registered as a member but have not logged in as such, you must enter the required data such as your name and address each time you place an order.
- Wishlist
You can save the products you are interested in in the "Wishlist" while shopping. This way, you can view these products in the "Wishlist" later.
- Information about Grand Seiko
Members can subscribe to " Information about Grand Seiko ", which offers news about the Site.
ARTICLE 7: VERIFICATION AND UPDATE OF REGISTRATION DATA
You can check and update your registration data via "My Account" at the top of the page.
◎ Your order history contains data relating to the completion of your orders. You cannot change them later.
ARTICLE 8: ADDRESS BOOK
If you register as a Member, you can save your shopping information in "Address Book". You can use this information to place an order.
You can use "Address Book" after clicking on the "My Account" button at the top of the page after logging in. You can check your shipping information, add a new address or edit an existing one. You can also set a default address. If you check the "Default Address" box, the corresponding address will automatically be displayed on the payment page (you can then select another shipping address by clicking on "Address Book").
SECTION 9: PERSONAL DATA RELATED TO MEMBERSHIP
See "Privacy Policy".
ARTICLE 10: EXCLUSION OF MEMBERS
A Member will be excluded if any of the following occurs.
- In case of incorrect data entry during registration
- In case of inappropriate use of his login ID and password
- Failure to make at least one payment in connection with an individual sales contract for products on the Site
- For breach of the "Terms of Membership" or the "Terms of Use
- If the Company has reasonable grounds to exclude a Member
ARTICLE 11: TERMINATION OF MEMBERSHIP
Members may terminate their membership at any time.
Open the "About Cancelling Your Account" section by clicking on the "My Account" button at the top of the page after logging in. If you click the "Termination" button at the bottom of the page, the termination process is complete.
◎ Membership terms apply to all your product sales contracts prior to account closure, even after your membership is terminated. Please see the "Privacy Policy" for more details.
◎ Membership benefits, such as "order history", "address book", etc., are no longer available and registration data is deleted following termination.
ARTICLE 12: REVISION OF TERMS
These Membership Terms are subject to change without notice.
Details of any changes shall be posted on this Site and Members' approval shall be deemed to have been obtained by notification.
ARTICLE 13: APPLICABLE LAW AND JURISDICTION
These Membership Terms are governed by the laws of the European Union.
In case of dispute between the Members and the Company concerning the Site or the Membership Conditions, the regional court of Paris shall have sole jurisdiction.